What a cookie is here
A cookie is a small file a site asks your browser to keep. Some are needed for the site to work at all; the rest are optional and are covered by the Privacy and Electronic Communications Regulations 2003 and, where it applies to you, the ePrivacy rules of your own country.
Non-essential cookies are not set until you have agreed to them. Nothing is pre-ticked, and continuing to scroll is not treated as consent.
Strictly necessary
These are set without asking, because without them the service does not function.
| Name | What it does | Lasts |
|---|---|---|
| Session | Keeps you signed in as you move between pages | Until you sign out, or 30 days |
| Security token | Protects forms against cross-site request forgery | The browser session |
| Consent record | Remembers the cookie choice you made, so we stop asking | 12 months |
These cannot be switched off. The consent record is itself strictly necessary: without it we would have no way to honour a refusal.
Analytics
Off unless you turn them on. Analytics cookies count how many people reached a page, which route they took through the product, and where something failed. We use it in aggregate, to find the steps that are not working.
| Purpose | Lasts |
|---|---|
| Distinguishing one visit from another | Up to 13 months |
| Recording which pages a visit touched | The browser session |
Marketing
Off unless you turn them on. These record whether an advert led someone here, so that we can tell which advertising is worth continuing. They are not used to build a profile of you for anyone else, and we do not sell or share personal information for cross-context behavioural advertising.
Storage that is not a cookie
Two things in this product use browser storage rather than cookies, and both matter:
- Session storage for guest details. A guest’s name, arrival date, room number or door code that you type into the workspace is held in session storage on your own device and cleared when the tab closes. It is never sent to us. This is described in the Privacy Policy.
- Local storage for your cookie choice and for interface preferences such as which panel you left open.
Neither is used for tracking, and neither is shared with a third party.
Your choice, and changing it
On your first visit you are asked, with two controls of the same size, in the same place: reject everything, or accept everything. There is also a third option to choose category by category. Rejecting is exactly as easy as accepting, and takes exactly as many clicks.
You can change your mind at any time on the cookie preferences page, which is linked from the footer of every page. Withdrawing consent is as easy as giving it and takes effect immediately.
Global Privacy Control
If your browser sends a Global Privacy Control signal, we treat it as a valid opt-out from analytics and marketing cookies, and from any sale or sharing of personal information. The signal overrides an earlier opt-in on that device: we do not ask you to opt out twice.
Third parties
Where you have accepted the relevant category, a small number of providers may set their own cookies:
- our analytics provider, if you accepted analytics;
- our advertising measurement provider, if you accepted marketing;
- our payment provider, on the checkout and billing pages, for fraud prevention. These are strictly necessary to take a payment safely and are set only on those pages, at the point you are paying.
Each provider has its own privacy notice, shown at the point where it is used.
Controlling cookies in your browser
Every major browser lets you see, block and delete cookies in its settings, usually under privacy. Blocking all cookies will stop you being able to sign in, because the session cookie is one of them. Deleting our cookies also deletes the record of your choice, so you will be asked again on your next visit.
Changes
If we add a cookie or a provider, this page is updated first and the banner is shown again so that any new non-essential category is separately agreed to. Questions: support@newinnellonhotel.com.