Pricing
Three tiers. Subscription only.
Prices are shown and charged in USD. Each tier includes a monthly allowance that resets and does not carry over. There is nothing else to buy: no packs, no balance, no add-ons.
Yearly is billed once, twelve months up front. It works out at 20% less than paying monthly, and it renews yearly until cancelled.
Free
Take one film all the way to the last still frame, and see exactly what you would be sending.
$0USD / month
No card required
50 credits per month
Resets each period. Does not carry over. No packs to buy.
- Read up to 3 room photos
- Shot ordering and the must-say checklist
- Approve and re-work still frames
- Export the still set with a corner mark
- No motion. Frames stay still.
- One property
Frame
Most takenFor one place you look after yourself. Everything a single arrival needs, start to sent.
$19USD / month
Renews monthly at $19 USD until cancelled
600 credits per month
Resets each period. Does not carry over. No packs to buy.
- Everything in Free
- Motion on approved frames
- Export portrait 1080 × 1920 and landscape 1920 × 1080
- No corner mark
- Guest details composed in your browser
- One property
- Standard queue
Renews automatically · cancel any time
House
For several rooms, cottages or units, where arrivals stack up on the same afternoon.
$59USD / month
Renews monthly at $59 USD until cancelled
2400 credits per month
Resets each period. Does not carry over. No packs to buy.
- Everything in Frame
- Unlimited properties, kept apart
- Build several arrivals in one pass
- Priority queue
- Reusable house rules and must-say lists
- Standard support hours apply
Renews automatically · cancel any time
What each action costs
One credit is one unit of service usage. It is not money, it has no cash value, and it cannot be redeemed or transferred. The costs below are what each action draws from your monthly allowance.
| Action | Credits |
|---|---|
| Reading one of your photos | 2 |
| One ordering pass (shot order and must-say list) | 1 |
| Generating or re-working one still frame | 5 |
| Putting one approved frame into motion | 50 |
A three-shot film for one arrival typically costs around 170 credits: reading four photographs, one ordering pass, six or seven passes at the frames, and three shots put into motion.
Before you subscribe
Everything that is true about the money.
Written out rather than buried, because a surprise on a card statement is the fastest way to lose someone’s trust.
- It renews by itself
- A paid tier renews automatically at the end of each period at the same price, until you cancel it. The date of the next charge is shown at checkout and again in Billing.
- Cancelling is one action
- In Billing, in the same place you subscribed. No call, no email, no retention offer. You keep access until the end of the period you already paid for.
- Currency and tax
- All prices are in USD. Any sales tax or VAT we are required to add is shown before you confirm, and the total you agree to is the total charged.
- No part-period refunds
- We do not refund the unused remainder of a period you have started. Where a generation fails, the allowance it used is restored automatically.
- Credits are not money
- They are a unit of service usage. They have no cash value, are not a stored balance, cannot be redeemed or transferred, and are not refundable once used.
- Nothing is hidden behind a discount
- There is no countdown, no struck-through price and no introductory rate that jumps later. Yearly costs less because it is paid up front; that is the whole offer.
- Price changes
- If we change the price of a tier you already hold, we tell you at least 30 days before it takes effect so you can cancel first.
- Card details
- Entered on our payment provider’s systems over an encrypted connection. Full card numbers never reach our servers. We see only the brand, the last four digits and the expiry.
Full detail in the Terms of Service and the Refund and Cancellation Policy. Anything unclear: support@newinnellonhotel.com or +44 7222190682.